Canon Solutions America

  • Credit and Collections Representative III

    Location US-NJ-Burlington
    Posted Date 1 month ago(9/19/2018 9:30 AM)
    Job ID
    Accounting/Finance - Credit and Collections
  • Overview

    Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry.  If you are analytical, have an interest in finance, and you enjoy a challenge, this may be the position for you!  Canon Solutions America Credit and Collections Representatives are responsible for contacting customers to discuss account status and request payments.  Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!


    • Contact customers to collect past due payments from all accounts and assure fair, courteous and prompt handling of collections matters in order to provide for the prompt turnover of accounts receivable and resolve any disputes/issues/complaints, along with updating systems as required by the credit policy and procedures, using oracle and other databases to ensure quick resolutions to issues.
    • Apply payments and/or credits/adjustments to keep delinquency and bad debt to a minimum, research applications of credit adjustments to assure the customer adjustments or deductions made or taken are reasonable, processed and cleared from customer's account on a timely bases, Instructs Accounting on payment applications and/or credits/adjustments to keep delinquency and bad debt to a minimum
    • Prepare information for collection agency and/or attorneys for delinquent accounts, disputes over discrepancies in invoices and negotiate payment plans when needed.
    • Create reports necessary to reconcile accounts and to report to management the status of accounts.  Print invoices and statements to send to customer.
    • May assist in training for new hire employees in department.
    • Perform special projects, as requested by management.



    Your qualifications must include a minimum of an Associate's degree or 3-5 years experience in business-to-business/ commercial collections.  Strong organizational and analytical skills, excellent communication skills, and proven customer service skills are required.  Must also be experienced in aging reports, skip tracing, credit analysis and charge-backs.  Proficiency in Word and Excel are a must.  Oracle experience a plus.


    Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.


    EOE Minorities/Females/Individuals with Disabilities/Protected Veterans





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