Canon Solutions America

  • Digital Service Specialist

    Location US-MA-Boston
    Posted Date 2 months ago(8/10/2018 1:43 PM)
    Job ID
    16639
    Category
    Field Service - Technical Field Support
  • Overview

    Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry.  Canon Solutions America offers a competitive compensation package including travel allowance, medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!

     

    Canon Solutions America Senior Digital Service Specialists are responsible for servicing specific business system products including: black & white and color printers and copiers, facsimile equipment, document management solutions and related software. If you are goal oriented, have an interest in technology, and excellent customer service skills, this may be the position for you!

    Responsibilities

    As a Digital Service Specialist you will play a key role in the satisfaction of many loyal customers, which includes large companies and government offices as well as small to medium-sized businesses. Our Technicians are responsible for on-site service of Canon's networked digital imaging products. Working within a designated geographic territory, you'll be dispatched to various job assignments depending on the product and experience level. You'll be trained to make the necessary mechanical or electrical repairs as well as provide prevention maintenance on all machines serviced.

    Qualifications

    Your qualifications must include a Minimum of an Associate's degree in Electronics Technology or similar field of study or equivalent business experience, and excellent customer service skills.

     

    New technicians participate in Canon's 6 week comprehensive training program known as Printing & Digital Imaging Foundations, you will learn the fundamentals of the electrical and mechanical systems that are integral to the office automation process, in addition to learning troubleshooting and customer service skills. On-going training and technical certification are conducted on a regular basis throughout your career as a technician.

     

    Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.

     

    EOE Minorities/Females/Individuals with Disabilities/Protected Veterans

     

     

     

     

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