Canon Solutions America

  • Senior Solutions Analyst

    Location US-NY-Albany
    Posted Date 1 month ago(5/22/2018 12:39 PM)
    Job ID
    Professional Services
  • Overview

    Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry. If you are goal oriented, have an interest in technology, and are an outgoing person who enjoys supporting customers, this may be the position for you! Solutions Analysts are responsible for providing expert technical advice, consulting to sales teams and customers in design and implementation of complex and enterprise software solutions and professional services.  They provide technical support in sales presentations, customer training, and the delivery of professional services.  Canon Solutions America offers a competitive compensation package including travel allowance, medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!


    • Assist the sales team with the evaluation of prospective customers, account strategy, and possible enterprise printing applications solutions
    • Participate in sales calls
    • Participate in on-site visits to customers for meetings, surveys and inspections
    • Meet with customer IT staff as technical advisor 
    • Assist with RFP responses and provide on-going project management support on large, complex, diverse and challenging solution architecting and implementation
    • Assist in the installation and integration of products and product applications
    • Responsible for generating professional services revenue streams independent of equipment and software sales
    • Provide installation and integration direction of advanced Color Solutions.
    • Participate in the preparation of large, high value sales proposals
    • Ensure configurations are complete and accurate
    • Interface with the sales team as a technical advisor during sales cycle of software workflow solutions
    • Train customers on all products, through the use of Professional Services, not covered by Product Training.


    • Bachelors degree or equivalent required
    • 7-9 years relevant business experience relating to printing pre-sales/post-sales support in Large Format, office and production environments
    • Understand and be comfortable in using the Adobe Creative Suite product, Quark Xpress and/or other standard Color composition and management tools and respective file formats (JPEG, TIFF. EPS, PDF).
    • Certifications & Licenses Required: Additional Datastream knowledge – AFP, VIPP, PPML and LCDS/Metacode a plus, Understanding of complex systems solutions, integration and networking in Windows, UNIX & Macintosh environments, Understanding of color profiling systems, screening sets, color calibration, ICC profiles and their effect on color gamut across various substrates, Expert in Acrobat Professional, Distiller and Enfocus Pitstop in regards to advanced PDF and PostScript file editing capabilities. Networking experience including WAN/LAN, TCPIP and network required.  Network certification preferred.
    • Extensive travel required, up to 70% with overnight stays
    • Valid drivers' license and acceptable driving record necesary
    • Certain minimum auto insurance coverages are required

    Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.

    EOE Minorities/Females/Individuals with Disabilities/Protected Veterans


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