Canon Solutions America

  • Customer Service Representative I

    Location US-NJ-Burlington
    Posted Date 1 month ago(5/25/2018 4:32 PM)
    Job ID
    16309
    Category
    Customer Service/Support - Customer Service
  • Overview

    Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry. If you are goal oriented, have an interest in technology, and are an outgoing person who enjoys servicing customers, this may be the position for you! Canon Solutions America Customer Service Representatives I are entry level call center employee responsible for handling contract inclusive supply calls and emails, as well as Customer Service calls. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!

    Responsibilities

    • Provides outstanding service to customers calling CSA whether through the Contract Supply Line, Customer Service Line, or Meter Read lines.
    • Respond to routine Contract Supply emails as needed.
    • Follow through on any customer care tickets created by or assigned to you.

    Qualifications

    • Minimum HS or equivalent required
    • AS degree or college education preferred in the area of Business Administration
    • Minimum of 2 years equivalent experience in a call center environment
    • Professional demeanor
    • Strong verbal and written communication skills
    • Proficient in MS Office
    • Strong attention to detail
    • Organized and able to multitask
    • Works under close supervision

    Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.

     

    EOE Minorities/Females/Individuals with Disabilities/Protected Veterans

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