Canon Solutions America

  • Solutions Delivery Specialist

    Location US-TX-Dallas
    Posted Date 2 months ago(4/9/2018 4:03 PM)
    Job ID
    16130
    Category
    Hidden (163228)
  • Overview

    Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry. If you have industry experience, have an interest in technology, and are an outgoing person this may be the position for you! Canon Solutions America Solutions Delivery Specialists provide professional services to customers for implementing software solutions.  

     

    Canon Solutions America offers a competitive compensation package, travel allowance, medical, dental, vision, 401(k) Savings Plan, profit sharing, tuition reimbursement, vacation, and much more!

     

    Responsibilities

    • Validates technical solutions for feasibility.
    • Implements software solutions according to a defined solution "blueprint" and provides technical support for those implementations.
    • Functions as technical escalation for internal resources (Help Desk, Field, etc.).
    • Assists with the Pre-Sales process for solution sales where required.
    • Develops comprehensive solution implementation documentation, both customer facing and internal, for Help Desk.
    • Customize our application to integrate successfully with customers workflow by understanding basic scripting, SQL queries, and API
      integration.
    • Remains up-to-date on developments within a defined portfolio of solutions (new version, patch, competitive landscape).
    • Authors one or more Technical Publications per quarter for distribution to Field Sales and/or Support.
    • Ability to travel throughout Texas & Oklahoma as needed. 

    Qualifications

    • Bachelors Degree or equivalent education + work experience required. 
    • Familiarity with programming languages such as Visual Basic, Java, SQL, and HTML
    • Minimum three years relevant business experience.
    • ApplicationXtender, Kofax, Captiva, MCSE/MCSA/Network+/Security+ certifications desired.
    • CDIA+ certifications is required (if not certified, must achieve certification within six months of hire date).
    • Strong verbal and written communication skills.
    • Strong background in computer software, hardware and networking.
    • Ability to travel throughout Texas & Oklahoma as needed.  

     

    Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.
     
    EOE Minorities/Females/Individuals with Disabilities/Protected Veterans

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