Canon Solutions America

  • Distribution Coordinator I

    Location US-IL-Itasca
    Posted Date 4 weeks ago(2/27/2018 11:00 AM)
    Job ID
  • Overview

    Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry.  If you are a detail oriented, motivated individual and you enjoy a challenge, this may be the position for you! 


    Canon Solutions America Distribution Coordinators are responsible for managing the daily operations of the warehouse functions as specifically assigned. 


    Canon America Solutions offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!


    Your responsibilities may include one or more of the following:

    • Release orders for all assigned organizations on a scheduled basis and as needed, working with Order Management.
    • Check all orders for critical backorders vs. Essential Items list, and release as available.
    • Monitor Open Order reports to ensure all shippable orders are processed.
    • Process all RMAs received on a daily basis, coordinating modifications to orders as needed.
    • Research and follow-up on unsuccessful pick-ups and rescheduling for earliest possible date.
    • Monitor Open RMA reports to ensure timely returns against goals.
    • Call clients to confirm equipment deliver date and details per established checklist.
    • Ship confirm all equipment orders and provide appropriate Pack List copies to carriers; create a daily delivery schedule per carrier.
    • Schedule client pick-ups/returns at time of delivery whenever possible, reschedule as required.
    • Handle all shipping, receiving and returns processing on a daily basis.
    • Perform/coordinate pre-installation of new equipment to meet order dates.
    • Schedule/coordinate daily deliveries and pick-ups.
    • Process all parts orders and manage the accuracy of parts inventories.
    • Assist with physical inventories and manage the accuracy of ongoing merchandise inventories.
    • Assist Sales, Service, Order Management and other groups with any inquiries or issues related to orders, returns, receiving, etc.
    • Assist in other Warehouse admin. duties as assigned.


    • High School diploma or equivalent
    • 2-4 years experience in the field or related area
    • Good time management skills and attention to detail a must
    • Outstanding customer service skills a strong sense of dedication and urgency are essential
    • Computer proficiency and Oracle experience are preferred

    Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.


    EOE Minorities/Females/Individuals with Disability/Protected Veterans


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