Canon Solutions America

Contracts and Billing Representative I - (9:30am - 6:00pm)

Location US-IL-Schaumburg
Posted Date 2 weeks ago(2/7/2018 11:12 AM)
Job ID
16062
Category
Accounting/Finance - Contracts

Overview

Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry. If you are a detail oriented, motivated individual and you enjoy a challenge, this may be the position for you! Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!

Responsibilities

If you are detail oriented, with a customer service focus, this may be the position for you!


Contracts Representatives are responsible for managing and processing equipment orders and returns for business system products and services including: Copiers, printers, fax machines, document management solutions and related software.

 

This position requires experience with Excel, strong organizational and analytical skills, attention to detail, excellent communication and proven customer service skills.

 

Specific duties include extensive interaction with clients and internal departments to resolve billing and customer service issues:

  • Enter Work Orders and Contracts with high attention to detail. 
  • Work with internal and external customers to resolve billing and service issues. 
  • Manage a weekly report utilizing Excel.

This position will cover multiple Time Zones, so the hours will be 9:30am-6:00pm

 

Qualifications

  • Your qualifications must include College Degree.
  • Minimum of two years of experience in a related field.
  • Advacned Excel Skills. (Formualas, V Look Up's) 
  • Prior data entry experience is a must.
  • Strong telephone and interpersonal skills are also a must.
  • Oracle experience a plus.

Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.

 

EOE Minorities/Females/Individuals with Disability/Protected Veterans

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