Canon Solutions America

Client Services Representative - Office Services

US-NY-New York
1 month ago(11/16/2017 3:52 PM)
Job ID
Business Services - Facilities Management


We are seeking a Client Services Representative to represent our company at our prestigious client’s site.  


Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious.  Canon Solutions America is a wholly owned subsidiary of Canon U.S.A, Inc. 


If you are goal oriented, have an interest in technology, and are an outgoing person this may be the position for you!  Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!


Specific job duties will include but not be limited to the following:

  • Following mail security procedures, completing USPS mail rough & fine sort, processing and recording all inbound accountable shipments, preparing & processing incoming domestic and international pouch mail, preparing shipment and outgoing overnight labels, completing outgoing special mailing request, delivering All USPS, inter-office mail, Certified, Newspapers, to designated mail drops, delivering accountable shipments and obtaining delivery signatures, delivering processed outgoing USPS First Class & accountable to the post office
  • Maintaining all MFD's and network printers
  • Conference Room breakdown and set up
  • Assisting with A/V issues
  • Maintaining a clean and organized environment within Mail, Copy, Convenience Care and Office Service areas
  • Maintaining all supplies in completing day to day responsibilities
  • Recording all volumes and metrics for monthly and quarterly client meeting
  • Providing evaluation, research and service enhancements and problem solution recommendations to Operations Manager
  • Cross training of RSR staff for back up support


Qualifications include a high school diploma or equivalent and experience (1-3 years) in an office environment or service industry.  Must have strong communication skills and the demonstrated ability to handle multiple tasks, prioritize efforts effectively, solve problems and make decisions independently, work in a team environment, and provide top-level customer service in the required time frame.


Canon Solutions America, Inc. is an  Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law. 


EOE Minorities/Females/Individuals with Disabilities/Protected Veterans


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