Canon Solutions America

Solutions Analyst

US-IL-Chicago
2 weeks ago
Job ID
15552
Category
ESS Professional Services

Overview

The Solutions Analyst, Enterprise Services & Solutions is responsible for providing technical advice, counsel and expertise to our sales organization by assisting in driving software sales and professional services revenue. The Analyst creates and maintains a technical account management relationship with both prospective and present Canon Solutions America customers through a broad range of activities including; sales calls, technical presentations, workflow analysis, design/documentation of solutions, implementation delivery, software integration and revenue producing consulting services.

 

Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry.

 

Canon Solutions America offers a competitive compensation package including base salary, commissions, monthly and quarterly bonus opportunities, travel allowance, medical, dental, vision, 401(k) Savings Plan, profit sharing, tuition reimbursement, vacation, and much more!

Responsibilities

This position is responsible for the following: 

  • Assist our sales staff with the evaluation of prospective customers, building of account strategy, and recommending information workflow improvements that can be presented in sales calls or demos
  • Provide on-going project management support on solution sales from project design through to implementation
  • Assist in the installation and integration of Canon’s Enterprise solutions portfolio
  • Generate professional services revenue stream independent of equipment and software sales
  • Create collaborative strategies with sales management to increase the solution sales skills and acumen of our sales staff
  • Follow-up with customers and internal resources to ensure 100% customer satisfaction
  • Maintain knowledge of new industry, competitive and organizational developments as applicable to local markets and position responsibilities
  • Manage expenses, support escalations and report on weekly activities

Qualifications

  • BA / BS Degree in Technology or Software or equivalent education plus 3 + years’ experience in consultative sales and/or sales analysis as a printing or technical sales consultant providing business process improvement analysis
  • Proven ability to meet Professional Services revenue targets
  • Strong presentation skills with ability to communicate on many levels, from technical to C-level audiences
  • Excellent verbal, written, and problem-solving skills
  • Proven problem analysis and resolution skills
  • Networking and/or software support experience
  • Related industry certifications (Security+, Networking+, MCP , CDIA+) are a plus
  • Workflow analysis and assessment and SOW document creation experience a plus
  • Must be able to work independently and be an intuitive and creative thinker
  • Ability to manage own schedule and to properly prioritize daily / weekly activities
  • Capable of operating in a team/project environment
  • Ability to travel in assigned region

We will provide you with ongoing training and development to build the foundation for your career.

Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.

EOE Minorities/Females/Individuals with Disabilities/Protected Veterans

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed