Canon Solutions America

Field Service Technician - Hattiesburg, MS

4 weeks ago
Job ID
Field Service - Technical Field Support


Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry.  


We provide our employees with:

  • Comprehensive six week training program to learn the fundamentals of repairing and maintaining our industry leading equipment and solutions.
  • Competitive compensation package, including Success Sharing bonus plan.
  • Very generous vacation, holiday, and sick time benefits.
  • Outstanding medical/dental/vision benefits begin on day one of employment.
  • 401(k) plan with immediate company match.
  • Tuition reimbursement program and on-going company training and certifications.
  • Career advancement potential.
  • Healthy work/life balance.
  • And many other outstanding benefits!

Canon Solutions America Field Service Technicians are responsible for servicing specific business system products including: black & white and color printers and copiers, facsimile equipment, document management solutions and related software. If you are goal oriented, have an interest in technology, and excellent customer service skills, this may be the position for you!


As a Field Service Technician you will play a key role in the satisfaction of many loyal customers, which includes large companies and government offices as well as small to medium-sized businesses. Our Technicians are responsible for on-site service of Canon's networked digital imaging products. Working within a designated geographic territory, you'll be dispatched to various job assignments depending on the product and experience level. You'll be trained to make the necessary mechanical or electrical repairs as well as provide prevention maintenance on all machines serviced.


Your qualifications must include a Minimum of an Associates degree in Electronics Technology or similar field of study or equivalent business experience, and excellent customer service skills.


New technicians participate in Canon's 6 week comprehensive training program known as Printing & Digital Imaging Foundations, you will learn the fundamentals of the electrical and mechanical systems that are integral to the office automation process, in addition to learning troubleshooting and customer service skills. On-going training and technical certification are conducted on a regular basis throughout your career as a technician.


Able to lift 50 lbs and be in a mobile activity more than 50% of the time. (Walking, standing, stooping/kneeling)
Possess a Valid Drivers License
Able to work in a 24x7 environment, perform shift work and do on-call rotations (applies to those servicing PPS\LFS equipment)


Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.


EOE Minorities/Females/Individuals with Disabilities/Protected Veterans


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